Global Utilities Management Company (GUMCO) was founded in 1999 as a utility infrastructure management company providing services to improve the efficiency at the downstream sector of electric power industry.
The company has an in-depth knowledge of the country's electricity utility sector, beginning in 2002 with participation in the PHCN Revenue Cycle Management Program (RCM). That involvement enhanced our knowledge and competence on improving efficiency of the revenue cycle and in essence reducing non-technical losses. Furthermore, considerable experience ensued from participation in process improvements, training and development, customer service delivery and sanitization of the billing database.
With almost 10 years of collaboration with PHCN, we have accumulated an in-depth knowledge of the country's power sector, including areas of critical needs currently inhibiting efficient delivery of power to communities.
In the last few years, GUMCO has been involved in the National Prepayment Metering Program (NPPMP) in partnership with the Benin Electricity Distribution Company (BEDC).
Our services include:
Support Services for Distribution Company (DISCOs):
- Customer Services Management
- Marketing Management Services
- ICT Solutions
- Payment Systems/3rd party payment solution.
- Revenue Cycle Management
Metering and Billing
- Metering & Billing Management
- Management of PPM systems
- MD meter audit and maintenance
- Grid Metering
- Statistical Metering
Power Engineering Services
- Supply and Installation of Distribution Materials
- Design and Construction of Injection Sub-Stations.
- Management of Technical Losses
- Alternative Energy Solution Consultancy
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